A career review is the most thorough way to comprehend basic "can do" and "will do" aspects of your service, sales, and support job. You will correctly classify job applicants with the greatest potential to become high performers with the aid of a job report.
Your business will benefit from higher customer loyalty, higher sales per call, lower early-stage turnover, and a better company culture by using a job analysis to create a strong talent selection base.
According to Michael J. Jucius, "Job analysis refers to the process of studying the operations, duties and organisational aspects of jobs in order to derive specification or, as they are called by some Job Description"
What information is included in the job analysis process?
Information that a job analysis process includes:
A list of the competencies needed to be assessed:-
-Examples of behaviors that clarify the competencies
-Suggestions as to the types of exercises that resemble job situations
-Suggestions for problem content to be used in the exercises
An indication of the level of proficiency required for the competencies
-Standards for scoring applicant performance in the exercises
Documentation of job-relatedness of the assessment process (for use in the event of a lawsuit)
Additional outcomes of a job analysis include:
- making employee recruiting and hiring plans,
- position postings and advertisements, and
- performance development planning within your performance management System.
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