Gosh, that's a question that makes you think.
I had to look up empathy to figure out if I agree. The definition I found was "the ability to share someone else's feelings or experiences by imagining what it would be like to be in that person's situation".
If he is saying that being able to imagine what a situation would feel like, and so having a strong reason for 'why' write the code is as important as knowing 'how' you want to write the code. I'm sort of comfortable with that.
Part of what makes this site and some projects rewarding is that there are people who are good at empathy. I'd like to be better at it myself because when I find myself seeing the world from someone else's perspective I feel I learn things.
But I'm personally a bit cautious or skeptical of any statement that says that anything is the best or right way of doing something.
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