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Discussion on: Warning: Elaborate Scams Abound!

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moopet profile image
Ben Sinclair

Always hang up and call the official support number.

This. It's super easy to remember and almost foolproof.

I've had banks genuinely call me up and ask for identification like the first line of my address or last few digits of my card number. First off I challenge them to tell me something else like my postcode. They'll refuse, but if the calls are being recorded, I'll make a fuss that they're a scammer and hope that will get reviewed later.

Then I'll call the number on my last paper statement and give them a piece of my mind.

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manchicken profile image
Mike Stemle

I wouldn’t even offer the challenge. I’ll just ask which department is calling and then tell them I’ll call right back.