Might it be a good idea to add a reminder around the comment box that there is a human on the other side of this post (and others watching) to both drive this point home but also help it scale beyond this post and other less obvious guidelines?
Yep, we're on the same mindset. This was just sort of like a "we do a lot to encourage this sort of stuff and try to make guides but I sometimes never get around to saying what's on my mind so I'm just gonna make a quick post about it" sort of thing.
We currently have a reminder of sorts folks' first comment, which was added after your first comment. More little things like this as we go.
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Might it be a good idea to add a reminder around the comment box that there is a human on the other side of this post (and others watching) to both drive this point home but also help it scale beyond this post and other less obvious guidelines?
Yep, we're on the same mindset. This was just sort of like a "we do a lot to encourage this sort of stuff and try to make guides but I sometimes never get around to saying what's on my mind so I'm just gonna make a quick post about it" sort of thing.
We currently have a reminder of sorts folks' first comment, which was added after your first comment. More little things like this as we go.