QuickBooks error code 6000 77 is often seen when the file is stored in the incorrect folder. This is basically a 6000 series error that appears on the screen stating “We are sorry. QuickBooks encountered a problem. The support contains information about this type of error”. There can be a couple of reasons causing such an error, which we will be discussing later in this post.
Thus, if you are interested to resolve the QuickBooks error 6000, -77 by your own, then make sure to read this post till the end. However, if there is any query, or if the user is facing difficulty at any point of time, then contacting our technical support team is suggested.
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Why QuickBooks error code 6000 77 shows up?
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Below are the reasons why QuickBooks error code 6000 77 appears on the screen.
• One of the most common reason be if you are using inappropriate password to access the company file
• If the company file is being opened by QuickBooks by referencing a mapped drive
• Another factor causing such an error can be if QuickBooks running in multi-user mode when communicating the issue
• Also, if the company file itself is damaged
Steps to resolve QuickBooks error code 6000 77
The user needs to fix the error code 6000 77 in QuickBooks desktop by using the UNC path.
• The very first step is to right click the QuickBooks icon on the desktop
• And then, press ctrl key and also choose run as admin
• The next step is to press ctrl until you have the no company open window
• From the file menu, choose open or restore company
• After that click on open a company file and hit next
• The user should then select network option and head to the company file location
• In case the user is unable to find the folder where the company file is saved, then setting the folder permissions is recommended
• The last step is to choose the company file and also click on open tab
Fixing the QuickBooks error code 6000 77 becomes easy, once the user performs the steps mentioned in above. However, for any query, the user simply needs to contact our support team using our number i.e., 1-800-761-1787. Our QuickBooks desktop error support professionals will provide the user with immediate assistance, and will definitely fix the issue on their behalf.
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