I found a spreadsheet with a note at the top saying “TEMPORARY — DO NOT RELY ON THIS.” The file had been created two years earlier. Of course everyone relied on it. It had become part of the process. I opened it and realized nobody even remembered why the workaround existed. So I built a small replacement in Greta and asked the team to use it for a week. The first few days exposed all the little things the spreadsheet was quietly doing for people. We added those pieces one at a time. Eventually, nobody opened the old file anymore. I deleted the “temporary” spreadsheet from my bookmarks. It felt weirdly satisfying. I think we keep temporary solutions alive because they feel less scary than replacing them. But after a while, “temporary” is just a polite way of saying “nobody has bothered to fix this.”
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