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Geoff Stevens

Do you have a particular way or process that you like to use to "talk about the problem," not the solution? I'm curious to know if you have any suggestions on how to jumpstart or encourage those kinds of discussions within a team.

Great post, btw.

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A. Sharif • Edited

Thanks!
I think one good way is to talk about the value of a feature. What values does it add f.e.?
This is a good starting point to ask questions about what problem a feature is trying to solve and what the benefits are. It's more abstract, but if facilitated can encourage thoughts and discussions.
From there a team can start to refine the problem definition and start defining ways to solve the problem.
It mostly starts with how a feature is defined, it should be abstract enough, but also clear enough for whom it is valuable and why.