Emil

Founder of Ziikly (ziikly.com): MCP server + knowledge base for engineering teams. I write about Model Context Protocol, Cloudflare Workers, D1, React Router SSR, passkey auth and read-only API keys.

Joined on Sep 6, 2026

Emil

Sep 15

Knowledge Base For AI Agents: What It Must Do

#saas

4 min read

Emil

Sep 14

Is It Safe To Connect AI To Internal Docs?

#saas

4 min read

Emil

Sep 13

How To Write Docs An AI Can Answer From

#saas

5 min read

Emil

Sep 7

Unified Customer View: What It Is And Who Needs One

#saas

5 min read

Emil

Sep 7

Single Customer View And Why It Breaks So Often

#saas

4 min read

Emil

Sep 7

Federated Data Versus A Data Warehouse Approach

#saas

3 min read

Emil

Sep 7

Do Small Teams Need A CRM? An Honest Answer

#saas

3 min read

Emil

Sep 7

Customer Lookup Tool: The Category Explained

#saas

4 min read

Emil

Sep 7

Customer Data Silos Inside A Five Person Company

#saas

3 min read

Emil

Sep 7

CDP Vs CRM Vs A Federated Customer View

#saas

4 min read

Emil

Sep 7

The Real Cost Of Switching Tabs Between Tools

#saas

3 min read

Emil

Sep 7

Support Workflow For A Founder Doing Everything

#saas

3 min read

Emil

Sep 7

Spot Churn Risk Before The Cancellation Arrives

#saas

3 min read

Emil

Sep 7

Refund Request Checklist For Small Software Teams

#saas

4 min read

Emil

Sep 7

Customer Onboarding Checks For SaaS On Day One

#saas

3 min read

Emil

Sep 7

Customer Context For Support Agents, Before Reply One

#saas

3 min read

Emil

Sep 7

Why Nobody Reads Your Internal Documentation

#saas

4 min read

Emil

Sep 7

What AI Agents Actually Need From Your Docs

#saas

4 min read

Emil

Sep 6

Check If A Customer Paid Before You Reply

#saas

3 min read

Emil

Sep 6

Answer Support Email Faster Without Typing Faster

#saas

3 min read