Chatbots are types of computer software capable of answering customers’ queries by simulating human conversation, usually through text messages or voice commands.
From rule-based bots to virtual assistants, these technologies are becoming the standard of web interactions. Businesses are using them to engage their clients, improve customer service, and enhance the user experience.
But what is the difference between various types of chatbots, and most importantly, which one should you choose to reap all their benefits?
Stay tuned as we explore chatbot classifications according to their capabilities.
Types of ChatBot
`To make things even clearer, let’s take a look at another, more detailed chatbot classification.
Here list of chatbots according to specific functionalities and technologies used to decipher user intent and queries. `
- Menu Based Chatbot
- Rule Based chatbot
- NLP Chatbot
- ML Chatbot
- Hybrid Chatbot
- Voice Chatbot
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