DEV Community

Eric-GI
Eric-GI

Posted on

Getting started with Sentiment Analysis

Intro
Sentiment analysis is a technique used in natural language processing to determine the sentiment, tone, and emotion of a piece of text. It has gained popularity in recent years as a powerful tool for businesses and individuals looking to understand the opinions and attitudes of their customers or audience.

Getting started with sentiment analysis can seem intimidating, but it doesn't have to be. In this essay, we'll discuss the basics of sentiment analysis, the tools and techniques used, and how to get started.

Firstly, it's important to understand what sentiment analysis is and how it works. Sentiment analysis involves analyzing a piece of text, such as a review, tweet, or blog post, and determining whether the sentiment expressed is positive, negative, or neutral. This is done using machine learning algorithms that are trained on large datasets of labeled text. These algorithms use a variety of techniques, including natural language processing, machine learning, and deep learning, to identify patterns and classify the sentiment of a piece of text.

Sentiment analysis is used to extract and analyze opinions, attitudes, and emotions from text data. It can be used for a variety of purposes, such as:

  1. Understanding customer feedback: Sentiment analysis can help businesses to understand how their customers feel about their products, services, and overall brand. By analyzing customer feedback, companies can identify areas for improvement and make data-driven decisions.

  2. Reputation management: Sentiment analysis can be used to monitor online conversations about a brand or company. By tracking sentiment over time, companies can identify potential issues and respond in a timely manner to protect their reputation.

  3. Social media monitoring: Sentiment analysis can be used to monitor social media conversations about a brand or topic. This can help businesses to identify trends, track their brand reputation, and engage with customers.

  4. Market research: Sentiment analysis can be used to analyze public opinion about a product or service, which can be useful in market research. Companies can use sentiment analysis to gain insights into consumer preferences, trends, and behaviors.

  5. Political analysis: Sentiment analysis can be used to analyze public opinion about political candidates, issues, and policies. This can help political campaigns to understand voter sentiment and develop targeted messaging strategies.

Overall, sentiment analysis can provide valuable insights into consumer sentiment, which can be used to inform business decisions, improve customer satisfaction, and protect a company's reputation.

There are several tools and techniques that can be used for sentiment analysis. Some popular options include:

  1. Lexicon-based analysis: is a popular approach to sentiment analysis that involves using a pre-built lexicon, or dictionary, of words and their associated sentiment scores. This approach is often used when analyzing text data that is too small or specialized to train a machine learning model.

The lexicon used in this approach typically contains a list of words, along with their corresponding sentiment scores. The sentiment score can range from -1 to 1, with -1 indicating a very negative sentiment, 0 indicating a neutral sentiment, and 1 indicating a very positive sentiment. The lexicon may also contain additional information about the context in which the words are used, such as part of speech or syntactic information.

To perform lexicon-based analysis, the sentiment score of each word in the text is first looked up in the lexicon. The sentiment scores of all the words in the text are then combined to produce an overall sentiment score for the text. This overall sentiment score can then be used to classify the text as positive, negative, or neutral.

There are several advantages to using lexicon-based analysis. Firstly, it is often faster and more efficient than machine learning-based approaches, as the lexicon can be pre-built and does not require training. This makes it a good option for analyzing small or specialized datasets that may not be suitable for machine learning-based approaches.

Secondly, lexicon-based analysis can be more interpretable than machine learning-based approaches. As the sentiment scores of each word are based on pre-defined rules and are not determined by a complex machine learning algorithm, it is easier to understand how the sentiment score of a particular word was determined.

However, there are also some limitations to lexicon-based analysis. One major limitation is that it is often less accurate than machine learning-based approaches, particularly when dealing with nuanced or complex language. The lexicon may not contain all the necessary words, or it may not accurately capture the sentiment of a particular word in a given context.

Another limitation is that lexicon-based analysis is often unable to capture sarcasm, irony, or other forms of figurative language. This is because the sentiment score of a particular word is determined based on its literal meaning, rather than its intended meaning.

In conclusion, lexicon-based analysis is a powerful tool for sentiment analysis that can be used to quickly and efficiently analyze small or specialized datasets. It is often more interpretable than machine learning-based approaches, but it may be less accurate and may not capture more nuanced language. As with any approach to sentiment analysis, it is important to carefully consider the strengths and limitations of lexicon-based analysis before choosing to use it.

  1. Machine learning-based analysis: is a popular approach to sentiment analysis that involves using algorithms to train a model to classify text data into different sentiment categories. This approach is particularly useful when dealing with large datasets or when the language used in the text is complex and nuanced.

To perform machine learning-based analysis, a dataset of labeled text data is first required. This dataset typically contains text data, along with labels indicating the sentiment category (positive, negative, or neutral) of each piece of text. This labeled dataset is then used to train a machine learning algorithm, such as a neural network or a support vector machine, to classify new text data.

During the training process, the machine learning algorithm learns to identify patterns and features in the text data that are associated with each sentiment category. These patterns and features are then used to make predictions about the sentiment category of new text data.

Once the model has been trained, it can be used to classify new text data into different sentiment categories. This can be done by inputting the new text data into the model and receiving a prediction about its sentiment category.

There are several advantages to using machine learning-based analysis for sentiment analysis. Firstly, it is often more accurate than lexicon-based analysis, particularly when dealing with complex or nuanced language. The machine learning algorithm can identify patterns and features that may not be captured by a pre-built lexicon.

Secondly, machine learning-based analysis can be more flexible than lexicon-based analysis. As the model is trained on a specific dataset, it can be customized to work well with a particular type of language or domain.

However, there are also some limitations to machine learning-based analysis. One major limitation is that it requires a large amount of labeled data to train the model. This can be time-consuming and expensive to collect.

  1. Hybrid analysis: This approach combines both lexicon-based and machine learning-based analysis. It uses a pre-built lexicon to identify sentiment words and then uses machine learning to analyze the context in which those words are used to determine the overall sentiment of the text.

To get started with sentiment analysis, there are several steps you can take:

  1. Determine your goals: What do you hope to achieve with sentiment analysis? Are you looking to understand customer sentiment towards your product or service? Or are you trying to monitor social media sentiment towards a particular topic? Understanding your goals will help you choose the right tools and techniques for your needs.

  2. Gather data: To perform sentiment analysis, you'll need a dataset of labeled text. This can be gathered from a variety of sources, such as social media, customer reviews, or news articles. You can either gather the data yourself or use existing datasets that are available online.

  3. Choose a tool or technique: Based on your goals and the type of data you have, choose a tool or technique for sentiment analysis. There are many options available, ranging from simple lexicon-based tools to more complex machine learning-based models.

  4. Preprocess your data: Before analyzing your data, you'll need to preprocess it to remove noise, such as stop words and punctuation, and tokenize it into individual words. This will make it easier for your tool or model to analyze the sentiment of each word.

  5. Analyze your data: Once your data is preprocessed, you can analyze it using your chosen tool or model. This will give you insights into the overall sentiment of your data and help you identify patterns and trends.

Sentiment analysis is a natural language processing technique used to determine the emotional tone or polarity of a piece of text. It can be used to classify text as positive, negative or neutral. Here's a simple example of how sentiment analysis can be implemented using Python and the Natural Language Toolkit (NLTK) library:

import nltk
from nltk.sentiment.vader import SentimentIntensityAnalyzer

nltk.download('vader_lexicon')

Initialize the sentiment analyzer
analyzer = SentimentIntensityAnalyzer()

Example text
text = "I absolutely loved this movie! The plot was gripping and the acting was superb."

** Analyze the sentiment of the text**
scores = analyzer.polarity_scores(text)

Print the sentiment scores
print(scores)

Output:

{'neg': 0.0, 'neu': 0.588, 'pos': 0.412, 'compound': 0.7351}

The output shows the sentiment scores for the example text. The compound score is a normalized score between -1 and 1 that represents the overall sentiment of the text. In this case, the compound score is 0.7351, which indicates a positive sentiment.

The neg, neu, and pos scores represent the proportion of negative, neutral, and positive sentiment in the text. In this case, the pos score is the highest, indicating that the text is mostly positive.

Sentiment analysis can be used for a variety of applications, such as analyzing customer feedback, monitoring social media sentiment, and predicting stock prices.

DATASET
We will be using data from twitter dataset available on Kaggle containing a collection of tweets to detect the sentiment associated with a particular tweet and detect it as negative or positive accordingly using Machine Learning.
Here is the link to the dataset,

import required packages
import pandas as pd
import re
import numpy as np
import nltk
from sklearn.feature_extraction.text import CountVectorizer
from sklearn.model_selection import train_test_split
from sklearn.linear_model import LogisticRegression

Load the dataset into a pandas dataframe
df = pd.read_csv('Sentiment140.csv', encoding='latin1', header=None, names=['target', 'id', 'date', 'flag', 'user', 'text'])

Output:

Image description

Preprocess the data
def clean_text(text):
text = re.sub(r'http\S+', '', text) # Remove URLs
text = re.sub(r'@[A-Za-z0-9]+', '', text) # Remove mentions
text = re.sub(r'[^A-Za-z0-9]+', ' ', text) # Remove special characters
text = text.lower()
return text

df['clean_text'] = df['text'].apply(clean_text)

Split the dataset into training and testing sets
X_train, X_test, y_train, y_test = train_test_split(df['clean_text'], df['target'], test_size=0.2, random_state=42)

Vectorize the tweets into numerical features
vectorizer = CountVectorizer()
X_train_vect = vectorizer.fit_transform(X_train)
X_test_vect = vectorizer.transform(X_test)

Train a logistic regression model on the training set
lr = LogisticRegression()
lr.fit(X_train_vect, y_train)

Output: LogisticRegression()

Evaluate the accuracy of the trained model on the testing set
accuracy = lr.score(X_test_vect, y_test)
print(f'Accuracy: {accuracy:.2f}')

Accuracy: 0.80

Use the trained model to predict the sentiment associated with a tweet of your choice
tweet = 'I hate it when my phone battery dies'
tweet_vect = vectorizer.transform([clean_text(tweet)])
sentiment = lr.predict(tweet_vect)[0]
if sentiment == 0:
print('Negative sentiment')
else:
print('Positive sentiment')

Negative sentiment

Top comments (0)