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Why are Apple computers considered "high quality", when their hardware has so many flaws (by design)?

pandaquests profile image pandaquests ・1 min read

I don't want to flame Apple in anyway. Windows machines are probably just as bad. I just want to understand why Apple is considered "high quality" when in fact their products has so many flaws:
https://youtu.be/AUaJ8pDlxi8

Usually, people who continue to buy it aren't iOS developers. So, they could just use any other computer.

Discussion

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Because, flaws or not, is comparative to other OS's and hardwares.

macOS is focused well on usability / accessibility, e.g. sleekiness of trackpad; and I think that is the most important thing. (But I don't really use the default settings.) Also, I feel that aluminum case is a good idea (by the looks, regardless of quality), and macOS gives it by default, therefore builds reputation.

Windows on some (hardware) vendors are getting better, but they are too small and young to build trust. Usability is more on software level, rather than OS level. Either vendors have to preinstall it, or the users.

Linux usually has some hardware issues, unless it is preinstalled. Also, many commercial softwares are not ported.

 

Modern Linux has come a long way.

Yes I still had hardware issues, but that's because I wanted a USB docking station when my laptop didn't have a docking port. The drivers existed but needed a module adding to the kernel, so I did that myself.

5 months later, and both the drivers and the kernel module were built in and now everyone with my setup just inherits the working setup, Plug 'n' Play style.

Software wise, it depends what you need. Photoshop can be largely replaced by Gimp, Office by OpenOffice etc... but if you need something that only a specific OS can use, then you weren't choosing Mac for it being a Mac anyway.

 

I installed Linux on all three of my MBPs because, at some point, MacOS installs failed.

Ubuntu in particular generally has great MBP support.

 

Here’s my personal experience as a Windows and macOS user.

When I turn on my MacBook Pro, I feel super productive for a specific reason: the trackpad. It’s something sublime. Retina displays are on a different level then Windows’ ones. macOS is simple and intuitive. The use of aluminum could be a minor detail, but it contribute to the sense of robustness of the device. The trackpad’s shortcuts are super useful, especially the one that minime the current window.

When I turn on my Windows laptop, I know that to be productive I can’t give up using a mouse. Its trackpad is good, but it misses many useful shortcuts that prevent a good usability. The screen is good but when I use it I miss the Retina display. Being made mostly of plastic, it gives me a sense of fragility.

 

I totally agree with Franco. There is no machine out there that can match the trackpad of a Mac. I see folks with Windows machines lugging wireless mouse with them and that is fine but the trackpad makes life so much easier! I myself have the MX Master 3 that's paired to multiple machines but if I do forget it I have no worries ¯\(ツ)

 

I strongly suggest you check out Linux.

Fully customisable gestures on the trackpad. Granted, you have to set them up how you want them, and it's not done "out of the box" for you, but I think that's a feature not a flaw.

Yep, my trackpad is smaller, big deal.

Half the guys I work with use Mac's, and they're stuck with either 8 or 16GB RAM (thanks to it being soldered) whereas I can upgrade at whim in my HP.

FWIW, I also have an MX3 (huge improvement over the 2) and infinite scroll is awesome. For most of my work though, keyboard shortcuts do everything, so I don't have to use the trackpad or MX.

Which software for Linux custom trackpad would you recommend?

I use Gesture, in Ubuntu. Required some libtools-* to be installed at the same time.

I also have devilspie installed with a custom launch script so that it can tell if I'm WFH/my desk/presenting in a meeting room, and organise the desktop layout for me.

Re the question in the original article, I think Mac's are popular for exactly one reason... Apple Salesmanship. Apple's entire ecosystem works very well together & doesn't like others. So if you have an iPhone, you'll likely buy a Mac because it'll work better with your phone.

That's the reason Microsoft started to embrace Linux, and started cutting loss leaders like IE and moving to Chromium.

As a Linux user on several MacBooks, I can say that MacBook touchpads are infinitely superior in feel and functionality to the majority of non-Mac laptops (though palm detection is iffy at best on the new gigantic touchpads, so I did something I haven't done since switching to a MacBook: disabled tap to click).

Worth the Apple tax, especially considering other hoops you have to jump through (e.g. getting Touch Bar to work on a basic level of multimedia and function keys)? Absolutely not.

I've never really cared for the feel aspect of it, but functionality wise, after spending the time configuring it, there's nothing a Mac can do that mine won't. Maybe palm detect, but again, I've never felt like I was missing out.

I did look at completing the Linux drivers properly for the Magic Mouse 2, but didn't see the benefit to my workflow over the key combinations, trackpad, and MX3 (where the thumb button is mapped to screenshot -c).

A couple of guys I work with have switched from Mac to Ubuntu, having seen my setup. Mostly now they don't have to wait while an OS update takes 4 hours to apply.

To each their own really, I just can't see myself buying into the Apple ecosystem any time soon.

My next laptop will not be a MacBook. Most likely, I'll go with System76 (no way I'm keeping Pop!OS with GNOME, though). Or, if I make some clustering breakthroughs, build something of my own with multiple RPis and/or other SBCs.

 

Strange, I've always had the reverse feeling: I see people with a trackpad (Apple or not) making complex and fineline coordinated hand gestures instead of a simple point-and-click or drag-and-drop with a mouse.

 

I never got the hype around the trackpad

 

I know it's weird but macOS is the main reason I decided to stick with the MacBook Pro (and laziness). I also think Apple used to build more solid computers. I would do away with the touchbar, the trackpad is still great, same for the internal hardware. My computer overall has an annoying bug which is that it often doesn't recover from sleep mode but I don't really have time to figure out if it's an inherent bug or if it's because I restored from a Time machine backup or anything. I had this from day one. My hope this will last eight years like the previous one is dimmer but once I figure out this bug (which is likely due to software) I'll be happy enough.

My "lock-in" effect is a combination of ease of use, dislike of Windows 10 and lack of intention of having to fiddle with Linux based OS for software I know that only works on the two main commercial OSes. Some people have separate hardware for these purposes.

I'm okay with one computer that gets out of the way and lets me wear the hat of the novice user if I want to or develop through it when I want to.

There's a price tag and not a low one on this, any other choice is also perfectly fine. The point is to do something through your computer, unless working the computer is your goal.

Hope it makes sense.