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Discussion on: How to Apologize

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Raunak Ramakrishnan

Or do you mean "from users"?

I meant users not the development team

It almost sounds like the bar you're setting is perfection, if I'm honest.

No. All I explained were my reasons why i will not trust Triplebyte more after this controversy.

I can broadly understand where you are coming from - a company pulls a bad move, is widely criticized, rolls it back and apologizes. Hence, you trust it more after the incident.

As for me, trust lost is more difficult to regain as I held Triplebyte to a higher standard compared to the rest of the industry. Let's just agree to disagree here.