Reporting Vulnerabilities to

octopus attacking our systems

Found a vulnerability in our systems? Shoot us an email at You'll hear back from us within two weeks at the latest, and we'll let you know a few things:

  • If it's been reported previously,
  • Whether or not we think it's an issue,
  • And if it's eligible for a reward.

When submitting a report, we ask that you do NOT attempt any findings on a community member's article or comments as a courtesy to other members. Please create your own article and leave comments on your private draft. We use Ruby on Rails, and your report may affect Rails, Ruby, or other parts of our technology stack. We kindly request your patience before submitting these issues. Not following these rules will void any reward.

Vulnerabilties are assessed via BugCrowd's taxonomy rating and our judgment. We strive to be honest, fair and reasonable based on the current size of our current overall operating budget.

  • Low risk vulnerabilities will be rewarded with $50 USD.
  • Medium risk vulnerabilities will be rewarded with $100 USD.
  • High risk vulnerabilities will be rewarded with $150 USD.

Thanks to those who have helped us by finding, fixing, and disclosing security issues safely:

  • Chakradhar Chiru
  • Mustafa Khan
  • Zee Shan
  • Yeasir Arafat
  • Aman Mahendra
  • Ismail Hossain
  • Kishan Kumar
  • Footstep Security
  • Md. Nur A Alam Dipu
  • Shintaro Kobori
  • Sajibe Kanti
  • Mohammad Abdullah
  • Jerbi Nessim
  • Shiv Bihari Pandey
  • Ahsan Khan
  • Pritesh Mistry
  • Muhammad Muhaddis
  • Guilherme Scombatti
  • Kaushik Roy
  • Prial Islam
  • Vis Patel