ServiceNow workflows can be technically correct and still operationally inefficient.

hat is the part many enterprise teams miss.

An approval flow may trigger correctly. Tickets may move between states. SLA rules may exist. Dashboards may show activity.

But if approvals still require manual follow-ups, ownership is unclear, reassignment is delayed, and reporting does not show where time is being lost, the system is not really solving the problem.

One broken ServiceNow approval process can quietly waste 200+ employee hours every month.

This blog breaks down the workflow, governance, and visibility gaps that enterprise IT teams should review before scaling more automation.

Read here:
https://mjbtech.com/blogs/how-one-broken-servicenow-approval-process-can-waste-200-employee-hours-every-month?utm_source=devto&utm_medium=blog_share&utm_campaign=servicenow_approval_workflow&utm_content=devto