Just about every SaaS leadership team believes that execution tracking software is good since all the dashboards are green. The weekly reports state that the projects are “on track” and the project leaders are confident.
Then something snaps. A major project fails just a few weeks before the deadline.
A product launch is delayed by several months. The set revenue targets have not been achieved.
In that moment, the feeling of control is lost. You have already witnessed this.
On Friday, everything seemed okay. The team leaders reported that the progress was smooth. The project tools showed no warnings. Then comes Monday morning.
A key deliverable will not meet the deadline. Several teams are being blocked due to the presence of hidden dependencies. The plans for the quarter need to be reconstructed.
What are the reasons for failure?
The answer is not a comfortable one, but it is a definite answer. “On track” doesn't mean what you think it means.
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