This continues from Part ④.
When you open Customer Insights - Journey, the segments created in Customer Insights - Data are visible. The integration appears to be working correctly.
Creating a Journey for Segment ①
With "① License expiring within 90 days" checked, click the "New journey" button to start building the journey.
Configure it so that a next-action recommendation is sent to customers who newly meet the segment condition.
This brings up the journey canvas. Clicking the "+" button opens a panel where you can add steps to the journey.
Adding a Custom Trigger
Select "Custom trigger" and use the search field to create and add a new trigger.
Configure the contents of the trigger, then complete the attribute mapping.
The mapping is now complete.
Next Steps
In the next part, we'll continue configuring Customer Insights - Journey and build the corresponding Power Automate flow on the receiving end.
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