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Discussion on: GitHub Extensions to Boost Your Productivity

theoutlander profile image
Nick Karnik Author

You're welcome, David!

What is your use-case with zendesk? I thought the integration is mainly for support tickets?

david_j_eddy profile image
David J Eddy

I used ZenDesk in a small dev group in a Kan-ban style workflow. We had 'ideas', 'researching', 'implementing', 'on dev', and 'deployed' and the like. It worked out well enough for the small team. It did, as you pointed out, allow us to take user reported issue straight into our workflow (that can be a good or a bad thing depending on your organization).

Hope that helps.