Hello, World! I'm jzombie, a passionate software developer with a knack for problem-solving and a love for open-source. I believe in the power of code to change the world and make our lives easier.
I'd be curious to know where to look for any data retention policies concerning those of accidental streaming transcriptions when someone forgot to turn off their mic.
I want to understand if you guys store this kind of information that is given by your users (input audio). If it's stored, how you manage to keep it safe from public access. And if, for some reason, this data leak, what you guys will do, for example, alert people contacting through e-mail.
Please read through the Terms of Services and the Privacy Policy on questions related to data retention. In short, Deepgram stores and processes a small percentage of the data for the purposes of improving services and/debugging debugging client requests. If you have further inquiries, including one-off requests for data deletion, please reach out to the Deepgram customer success team at support@deepgram.com.
In the case of a breach, end users will be notified within 72 hours of breach confirmation.
From what I can tell, uploaded data is collected and stored, measures are in place to protect the data, and customers will receive an email or message about any security notices.
You may upload, or transmit files, ... User Content, including personal information you may have included, is stored and collected as part of the Service...
...our customers may upload data to our Service ... which may include personal information ... We collect and process Customer Data as needed to provide our Services to our customers in accordance with our customer agreements.
We will retain your personal information for the length of time needed to fulfill our business purposes unless otherwise required or permitted by law. Any Customer Data that we have access to shall be retained, stored, and deleted according to our agreement with our business customer.
Deepgram maintains industry-standard physical, technical, and administrative safeguards in order to protect Content and Training Data
Note: I am not a member of the Deepgram team, so any clarifications should be directed towards them.
How do you guys at Deepgram deal with the data provided by users? Is there any document describing it?
What do you mean by 'deal'? Just making sure we can answer your question correctly :)
I'd be curious to know where to look for any data retention policies concerning those of accidental streaming transcriptions when someone forgot to turn off their mic.
I want to understand if you guys store this kind of information that is given by your users (input audio). If it's stored, how you manage to keep it safe from public access. And if, for some reason, this data leak, what you guys will do, for example, alert people contacting through e-mail.
Please read through the Terms of Services and the Privacy Policy on questions related to data retention. In short, Deepgram stores and processes a small percentage of the data for the purposes of improving services and/debugging debugging client requests. If you have further inquiries, including one-off requests for data deletion, please reach out to the Deepgram customer success team at support@deepgram.com.
In the case of a breach, end users will be notified within 72 hours of breach confirmation.
There is information about the data collection in the Terms of Service Agreement, the Privacy Notice, and Data Privacy Policy.
From what I can tell, uploaded data is collected and stored, measures are in place to protect the data, and customers will receive an email or message about any security notices.
Note: I am not a member of the Deepgram team, so any clarifications should be directed towards them.
Got it, thanks for the answer.