What is RPA?
Robotic process automation is a type of business process automation technology that uses artificial intelligence or software robots. It is a software technology that makes it easy to build, deploy, and manage software robots that replicate humans actions while interacting with digital systems and software.
Now a days RPA is being used in various industry such as finance, call center, manufacturing, healthcare and IT operations.
Benefits of RPA in Businesses
- Reduced costs
- Improved efficiency
- Increased productivity
- Improved customer services
- Increased security
- Optimized resource source
What are the problems with RPA?
- Poor Script
RPA is a great at automating mundane, repetitive and rules-based tasks. RPA is not a actual robot that performs task but it is script that are programmed to execute instruction.
- High Expectation
Implementation of RPA requires planning, research, knowledge of tasks that have to automate. After a task is automated, it's frequently realized how dynamic the process really is (especially when multiple applications are involved). This happens when organization automate each and every task to save time and costs.
- Ambiguity at Scale
RPA technologies have limited tracking features, making it challenging to identify who built which bot and what datasets and programs those bots used. Therefore, it becomes impossible to forecast which processes would stop working next when RPA tools are quickly introduced at scale throughout the firm.
Conclusion
RPA tools is highly effective if implemented correctly considering task in details and accordingly develop script. Success with RPA depends on where and how it is applied.
Top comments (0)