Business phone greetings should do three things fast: confirm the caller reached the right place, sound calm and professional, and tell them what happens next. Keep live greetings under about 7 seconds, menus under 15β25 seconds, and voicemail or after-hours messages around 20 seconds. Always say your business name clearly, add a friendly opener, and guide the caller to the next step (schedule, request service, billing, or leave details). If youβre placing someone on hold or youβre closed, set expectations with simple timing and hours. Use the examples here as templates, then read them out loud and shorten anything that feels breathless.
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