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Ahsan Luqman
Ahsan Luqman

Posted on Originally published at aliasfleet.com on

How to Protect Your Email When Donating to Charity

Protecting an email address when donating to charity means giving each charity a separate email alias instead of a main address, keeping that alias active until the tax receipt has arrived and been saved, and controlling later mail from that charity separately.

Donation records

Donation forms collect more than payment details. The National Policing Institute lists name, mailing address, email address, phone number, donation amount, date and history among donor information it may collect. IDinsight lists name, contact details including email address, technical data and the last four digits of a card, collected through its payment processor and website host. The British Institute of International and Comparative Law lists title, name, postal address, telephone number, email address and UK taxpayer status for Gift Aid. The collection serves processing, acknowledgement, record keeping and tax receipts, and Plymouth Hospitals Charity states that it needs donor information for those purposes plus enquiry replies and HMRC financial records if required. None of that work requires a main personal address on file, because a forwarding alias still receives confirmation and receipt.

NCT notes that donors may give through JustGiving, Big Give or DonorBox, and that those sites share information with NCT per donor wishes. JustGiving states that direct donations may share name, email address and postal address with a registered charity.

Public anonymity and internal records

Public anonymity and private anonymity differ.

Give Lively states that a donor can show as Anonymous on public donor lists, but the nonprofit still gets name, email address, donation date and size, and whether the gift was one-time or monthly. Fundraise Up states that an anonymous gift is excluded from public feeds, but supporter information stays in the organisation dashboard, and anonymity does not delete the underlying record.

CanadaHelps draws a further line: a donor can stay anonymous to the recipient charity, yet CanadaHelps still collects donor information to process the gift and send the tax receipt. The setting only affects what reaches the chosen charity.

Ticking anonymous while using a main address therefore still hands that address to the internal record in the Give Lively and Fundraise Up cases. With an alias, the internal record holds the alias instead, so later mail from that record goes to the alias and can be controlled there.

Sharing of donor information

Some charities state a clear no-sharing position. The National Policing Institute states that it does not sell, share, rent or trade donor information for marketing or fundraising, and sends no donor mailings for other organisations. IDinsight states that it will not sell donor information to third parties. Plymouth Hospitals Charity states that it will not sell or lease personal information, and will not share it for third party purposes unless required by law.

Other charities state that sharing is part of their practice. MacKillop Family Services states that it discloses donor information to other charities and like-minded organisations so they can contact the donor, and that those organisations also disclose information to MacKillop. Without opting out, a donor giving a main address there gives an address other charities may use.

No verified current figure was found for how many charities share email addresses specifically, as distinct from postal addresses or names, so this article describes policy variation and reported mechanism rather than a prevalence rate.

Older reporting shows the mechanism. Marketplace reported in 2014 that Doctors Without Borders asked donors to check a box allowing sharing of name and mailing address with other charities whose support base might be similar, typically small-time donors rather than donors giving $1,000 or more. That dated report is not proof of current policy.

A later Marketplace report stated that charities may trade or sell names of small-time donors, with names and addresses going to other charities or data brokers, leading to appeals from other charities and other marketing material. Charity Navigator was quoted saying that selling personal information was a quick revenue source. That 2015 report does not prove that every charity does this now.

Regulators have acted on unlawful sharing. The Charity Commission and Fundraising Regulator joint alert followed an Information Commissioner's Office finding that the RSPCA and British Heart Foundation shared hundreds of thousands, if not millions, of supporters' data with list broking schemes over years, including data of supporters who had opted out. That case was a breach of data law, not normal consented sharing.

The current UK rule is stricter. The Fundraising Regulator Code states that a charity must not sell or share personal data with another organisation without the owner's consent. A report on the Code change states that charities need explicit consent for marketing or fundraising sharing, even without payment for the data. Consent can be an opt-in box tick, so a hurried tick can be the consent that allows sharing.

Sharing also differs from processing. MacKillop Family Services lists mailing houses and technology providers among disclosure recipients. International Relief Teams states that contractors may access donor information only as reasonably necessary for their function. Processing puts the address in more than one system, but it is not handing a list to another charity for its own appeals, and an alias does not stop processing. It limits later appeal or onward sharing use.

Tax receipts


A charity alias must stay active until the tax receipt has arrived and been saved where the donor controls it. Closing or pausing the alias before that point risks losing the receipt.

In the United States, the Internal Revenue Service states that a contribution of $250 or more needs a written acknowledgment showing amount, property description, and whether goods or services were given in exchange. Publication 526 sets out the same rules, including receipt by the earlier of filing date or filing deadline with extensions. Smaller cash gifts still need a bank record or written communication with organisation name, date and amount.

In the UK, BIICL states that Gift Aid donation records are kept at least seven years for HMRC rules. NCT states that donation records are kept 6 years plus the current financial year. Those are charity retention periods, not donor periods. These examples cover the US $250 rule and UK Gift Aid records only, not personal tax advice, and donors in other countries need their local rules.

The order is fixed: donation with the alias, receipt awaited at that alias, receipt saved outside the inbox if possible, filed by tax year. Only then is the alias kept, paused or closed. Closing should never happen before the receipt is saved.

One alias per charity

The alias is created before the donation form is opened, so the form never sees the main address. The same alias is used for the donation and any charity account created. Three boxes are checked separately before submitting: sharing with other charities, marketing mail, and public recognition. The receipt is saved on arrival, and the alias is then watched. Appeals from unknown charities on that alias show where the address came from, because no other charity received that address. That trace is the main advantage over one main address, where every sender looks the same.

Limits apply in the same place as the method. An alias does not hide payment details from a processor, and does not make a gift anonymous in the internal record sense described above. The charity still knows that an alias holder donated, plus amount and date, and an alias does not stop contact at that alias if marketing was consented to. It keeps contact in a separate channel that can be paused without touching other charities, services, or the main inbox. That is control, not invisibility, and this article claims no more.

An alias also does not replace reading the policy. If a policy states disclosure to other charities, that disclosure should be expected if consent was given, alias or not. The alias limits the effect, because the shared address is the alias and it can be paused, but the sharing section should still be read and unwanted sharing boxes should still be left unticked.

Unwanted donor mail

If mail is from the charity itself, the donor unsubscribes or asks for removal from solicitations, while keeping the alias active for receipts and future gifts. International Relief Teams states that donors may ask for removal from mailing or email lists at any time, but donation records are legally retained, so records are flagged to suppress mailings rather than deleted.

If mail is from an unknown charity on a known charity alias, that pattern suggests sharing or onward passing from that record. The donor contacts the original charity, asks what sharing consent was recorded, and asks for sharing to stop, and, once the receipt has been saved, pauses the alias as well, which stops further mail without depending on the unknown charity honouring an unsubscribe.

If mail continues after opting out, the matter is raised with the charity directly, with a copy of the opt-out kept.

AliasFleet and charity donations

AliasFleet provides email aliases that forward to a main inbox. A donor can create a separate alias per charity, so each record holds a different address and mail on one alias traces to that record. Aliases can be paused or disabled, stopping mail from one record without affecting other aliases or the main inbox. AliasFleet does not hide payment details, does not make a gift anonymous in an internal record, and does not change a charity sharing policy. Its role here is separating donor records from each other and from the main address, including keeping an alias active until its receipt is saved.

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