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Max aka Mosheh
Max aka Mosheh Subscriber

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The Big 2025 AI Lesson: Stop Bolting Chatbots Onto Broken Workflows

Most companies learned a brutal AI lesson in 2025.
They tried to bolt chatbots onto broken workflows.
And then wondered why nothing really changed.

The truth: AI agents don’t magically fix bad systems.
They make your existing system more obvious.
If your data is messy, your processes are clunky, and your org is siloed, AI will only speed up the chaos.

The companies that actually won with AI did something different.
They stopped chasing cool demos.
They rebuilt how work flows end-to-end.

They treated AI as a reason to redesign, not as a feature to plug in.

Here’s what I keep seeing in teams that pull ahead:
↳ They clean and standardize data before they build agents.
↳ They modernize infra so systems can talk to each other.
↳ They redesign roles so humans and AI share the work, not compete for it.
↳ They change management norms: clearer ownership, fewer handoffs, more autonomy.

One org I worked with cut a 7-step approval process to 3 steps, wired AI into the new flow, and saw cycle time drop 40% in 90 days.
Not because of the bot.
Because of the redesign.

AI doesn’t transform your business.
AI plus workflow redesign does.

What’s the biggest “old workflow” you’re still trying to patch with AI?

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