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Discussion on: Headache as a service: Things to consider before taking on service dependencies

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Beekey Cheung

I agree with this 100%. I had an experience where an external service was great early on. Yet we had to build scripts in their proprietary format and eventually they jacked up prices by an order of magnitude. It put us in the horrible position of rebuilding things, which we didn't have time for because we needed to write more software to bring in more revenue, or accepting the costs, which was hard because we needed more revenue.