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Bryan Collins
Bryan Collins

Posted on • Originally published at mrgrid.io

Ring Doorbell Not Connecting to WiFi? 9 Proven Fixes That Work in 2025

Ring Doorbell Not Connecting to WiFi? 9 Proven Fixes That Work in 2025

Your Ring Doorbell refuses to connect to WiFi. Setup spins endlessly. You've tried everything.

This is the most common Ring problem, and it's fixable. Here's how.

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The 9 Proven Fixes

Fix 1: Check WiFi Signal at the Door

Your router works inside but signal at the front door is too weak. Stand where your Ring is installed and check signal bars.

Fix 2: Use 2.4GHz (Not 5GHz)

Ring only works with 2.4GHz. If your network ends in "_5G", that's the wrong one.

Fix 3: Double-Check Your Password

WiFi passwords are case-sensitive. Common mistakes: O vs 0, l vs 1, missing capitals.

Fix 4: Power Cycle Everything

  1. Unplug router
  2. Remove Ring battery (or turn off breaker)
  3. Wait 2 minutes
  4. Plug router back in
  5. Reconnect Ring power
  6. Try setup again

Fix 5: Update Ring App & Firmware

Outdated software causes connection bugs. Update the Ring app and check Device Health for firmware updates.

Fix 6: Check Router Security Settings

Disable MAC filtering, AP isolation, and VPN on router temporarily.

Fix 7: Reduce Network Congestion

Too many devices overwhelm your router. Disconnect unused devices or upgrade to mesh WiFi.

Fix 8: Factory Reset Ring

Press and hold the orange button for 20-25 seconds. Set up as new device.

Fix 9: Check for Outages

Visit status.ring.com to check if Ring servers are down.

Still Stuck?

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