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Basecamp | Hiring | How to have a calm company

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This week Jon and Justin discussed:
  • Basecamp
  • Cost/benefit analysis
    • It’s really difficult to make that calculation: should we commit to this? How do we know that the cost will be worth the benefit?
    • For example, we could invest $100k + 6 months of time into building a mobile app for private podcasts, under the assumption that it will increase the number of private podcast customers we get. But what you don’t see is:
      • How much time + energy does it really take to build it?
      • Does it attract the wrong customers?
      • How much time + energy does it take to support it?
      • How does it affect the fun + calm of running the app?
      • Is all that effort really worth it?
  • Apple’s latest release is bad

What should we talk about next?

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