When a system fails, identifying and resolving the technical root cause is what brings services back to health. But the story doesn't end there. To fully recover, teams also need to understand the impact outside their systems: which customers were affected, how many transactions failed, and what actions to take next. Traditional observability tools stop at symptoms, leaving engineers without a clear view from failure to business impact.
Causely changes that. By continuously reasoning over your telemetry, Causely identifies the true root cause in real time and delivers it straight into Slack — no guesswork required. From there, engineers can drill into the Causely UI to validate technical details and confirm the non-technical context behind the failure.
Combined with ClickStack by ClickHouse, teams can move beyond the technical fix to quantify and remediate the wider impact. Starting from the root cause Causely highlights, ClickStack makes it easy to pivot directly to the affected users, measure the scope of the issue, and take recovery actions like targeted win-back campaigns. Together, they close the loop: Causely restores system health, while ClickStack ensures customer trust is recovered just as quickly.
Watch the video to see how Causely and ClickStack by ClickHouse help you fix failures confidently — and address their real-world impact.
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