How Did a Leading Middle East Port Operator Centralize Billing Across 23 Global Ports with SAP BRIM?

#portindustry #sapbrim #casestudy

Managing billing across 23 globally acquired ports with complex tariffs, customer-specific invoice rules, and a manual order-to-cash process created significant revenue leakage and limited financial visibility for one of the Middle East's leading port operators. Acuiti Labs implemented SAP BRIM with Convergent Mediation, delivering real-time TOS-BRIM integration, customer-specific tariff management, dynamic rating and proforma capabilities, and a centralized billing platform that reduced DSO and gave leadership a 360-degree view of customer financials.