Why Do Software and Service Businesses Keep Losing Track of What Customers Are Entitled to?

#sapentitlementmanagement #saps4hana

Entitlement errors, whether a customer gets access they should not have or is blocked from something they paid for, damage trust faster than almost any other billing issue. SAP Entitlement Management automates the full entitlement lifecycle from modeling and provisioning to renewals and reporting, and Acuiti Labs configures it with dynamic approval workflows and S/4HANA integration so the process runs without manual intervention.