Good question about trust. I think the retrospectives can help build trust just by letting the employees see that someone is bringing actionable change.
But yea, those first retros can be really gnarly if there hasn’t been a culture of forgiveness in the past. When it’s that bad, I (as the scrum master) work with the development managers to see if the developers can get more love and care. Once they feel more comfortable, the retros improve. It takes time. :)
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Good question about trust. I think the retrospectives can help build trust just by letting the employees see that someone is bringing actionable change.
But yea, those first retros can be really gnarly if there hasn’t been a culture of forgiveness in the past. When it’s that bad, I (as the scrum master) work with the development managers to see if the developers can get more love and care. Once they feel more comfortable, the retros improve. It takes time. :)