Quick Answer: You have a key locked inside with the engine running. Call a locksmith first ($50-150), not a tow truck. If locksmith can't help, towing costs $75-200 locally. Turn off engine remotely if possible to prevent overheating or theft.
What To Do Right Now
Check your phone for remote engine shutdown. Many newer cars let you turn off the engine through manufacturer apps like OnStar, Toyota Connect, or BMW ConnectedDrive.
Call a locksmith, not a tow truck. Locksmiths cost $50-150 and arrive faster than tow trucks. They can unlock your car without moving it.
If you have roadside assistance, call them first. GEICO roadside assistance covers lockout service up to your plan limits, usually $50-100 per incident.
Look for unlocked windows or doors. Check every window and door, including the trunk release if accessible from outside.
Only call a tow truck if the locksmith fails. Some older cars or high-security systems require dealer programming, making towing to the dealership necessary.
Stay with your vehicle. A running car attracts thieves and police attention. Never leave it unattended.
When You Need Towing Instead
Some situations require towing over locksmith service:
- Luxury cars with advanced security. BMW, Mercedes, and Audi often need dealer reprogramming after lockout attempts
- Push-button start vehicles. These systems sometimes require computer reset at the dealership
- Locksmith damage concerns. If you're worried about window or door frame damage, towing to the dealership costs $75-200 but protects your car
- Failed locksmith attempts. After 2-3 attempts, the car's security system may lock down completely
What It Costs
Locksmith service: $50-150 for standard vehicles, $100-200 for luxury cars with advanced locks.
Towing to dealership: $75-200 for local distances under 10 miles. Expect $3-7 per additional mile.
Dealership lockout service: $150-300 including reprogramming if needed.
Insurance coverage: Most roadside assistance covers lockout service. Progressive insurance towing coverage includes lockout help, but check your specific limits.
Stay Safe
• Keep doors locked while waiting for help to prevent theft
• Stay visible to arriving locksmith or tow truck
• Have your registration and ID ready to prove ownership
• Never attempt to break windows yourself
• If engine overheats, call fire department immediately
• Move away from vehicle if you smell gas or see smoke
Need roadside help? Visit Tow With The Flow for real answers when your car breaks down.


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