14 years experience on building different kinds of exciting software. I have been debugging code just about everywhere. Now working with C++ and always learning.
In this case, there's practices that could help all stakeholders to speak one language. I've found particularly useful the practices from the Software Engineering Institute for designing software architectures, that addresses this problem early by doing workshops where every stakeholder is present (even developers, which are stakeholders too). The main practice recommended for this is the Quality Attribute Workshop (resources.sei.cmu.edu/library/asse...).
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In this case, there's practices that could help all stakeholders to speak one language. I've found particularly useful the practices from the Software Engineering Institute for designing software architectures, that addresses this problem early by doing workshops where every stakeholder is present (even developers, which are stakeholders too). The main practice recommended for this is the Quality Attribute Workshop (resources.sei.cmu.edu/library/asse...).