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Disable "Unsupported PC" Popup on Windows 7

As of January 15, 2020, installations of Windows 7 Service Pack 1 (Starter, Home Basic, Home Premium, and Professional editions) display the following message:

"Your Windows 7 PC is no longer supported."

Windows 7 clients with update KB4530734 installed will see this pop-up:

Your Windows 7 PC is unsupported.

Support for Windows 7 ended on January 14, 2020. This makes your PC more vulnerable to viruses and malware due to:

  • No security updates
  • No software updates
  • No technical support

Microsoft strongly recommends upgrading to Windows 10 on a new PC to benefit from the latest security features and protection against malware.

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If users click the "Don't remind me again" link in the alert, a registry value named DiscontinueEOS is created and set to 1, which prevents the alert from appearing again.

To proactively disable the pop-up and reduce unnecessary support calls, IT administrators can modify the Windows Registry to suppress the notification.


How to Disable the "Unsupported Windows 7 PC" Popup

To prevent the popup message from appearing, set the DWORD value DiscontinueEOS to 1 in the Windows Registry:

  1. Open the Registry Editor.
  2. Navigate to the following path: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\EOSNotify
  3. In the right pane, right-click anywhere and select: New > DWORD (32-bit) Value.
  4. Name the new value: DiscontinueEOS.

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  1. Right-click the newly created DWORD and select Modify.
  2. Set the Value data to 1 and click OK.

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  1. Restart your computer to apply the changes.

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If the EOSNotify key is not present, create it:

  1. Right-click the CurrentVersion key.
  2. Select New > Key and name it EOSNotify.

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  1. Then follow the steps above to create and set the DiscontinueEOS value.

Automating the Process in Large Environments

For larger environments, you can automate this process by creating a custom Group Policy Object (GPO) in Active Directory.


Recommendation

While disabling the popup resolves the immediate issue, it’s essential to address the risks associated with running an unsupported operating system. Start planning to upgrade your Windows 7 clients to Windows 10 to avoid security vulnerabilities and ensure long-term support.

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