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Discussion on: Solve All Bugs Or Implement New Features?

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fabiomarreco profile image
Fabio Catunda Marreco

Although I agree on the concept, I think your arguments are fitted to a service oriented team. If you work on a company that sells custom software , or at least one that customize an existing software, you'll have clients paying specifically for those features. Bugs won't even be considered by sales. That's a problem down the road for customer's support, who wont have the same importance as sales in the eyes of management (unfortunately).

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iamlucasmreis profile image
Lucas Medeiros Reis Author

I can see it happening in situations where there's little "skin in the game"; when people who are selling are not the same ones who will build it, and/or the people who are buying are not the ones who will use it.

It's definitely a sad scenario!

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fabiomarreco profile image
Fabio Catunda Marreco

True, or even when the people who are selling (or delivering) are not held responsible for the after sales. Situation far more common then we'd like to admit, unfortunately.