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Cover image for hotline.email: AI Powered Multi-role single point inbound email categorization with Postmark and Agent.ai

hotline.email: AI Powered Multi-role single point inbound email categorization with Postmark and Agent.ai

Fayaz on June 09, 2025

Update: rethinking hotline.email Working with hotline.email with new and powerful AI based user facing email application. Stay Tuned for...
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Futuritous

Just sent the following email to contact@hotline.email with the + feature of Gmail (my actual email replaced with myemail in the following example).

It worked like a charm! I got the return email to myemail+test@gmail.com, as given in the JSON within the email. Cool!

Hi,

This is a test to see if the categorization works!

Thanks.

{
  "support": {
    "description": "All support related email should go here",
    "email": "myemail+support@gmail.com"
  },
  "test": {
    "description": "All test related and fallback emails should go here.",
    "email": "myemail+test@gmail.com"
  }
}
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Question: Are you planning on releasing an actual hotline email address in your @hotline.email to other businesses? Could be an interesting idea!

Nice domain name BTW. Very relevant to the MVP you've built!
All the best wishes.

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Fayaz • Edited

Thanks! 🥰

Plan with @hotline.email:

Yeah, that was the initial idea. The MVP here demonstrate only a small part of it.

Of course, first I'll have to evaluate if people have interest in that sort of implementation.

However, I think having a single <business-name>@hotline.email that analyzes incoming emails, auto answers based on existing business documents and re-routes the incoming emails to proper channels (e.g. sales, support etc.) can be very useful!

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Futuritous

This could be awesome!

Just subscribe for a single email address and have all that service?

Many small businesses may actually want something like that, without setting up all that themselves.

I think you should launch a product and test the popularity of the idea in Product Hunt!

The domain name is perfect for the idea, so yeah, go ahead with it!
All the best.

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Fayaz

Thanks!
Will definitely consider it 🥰

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Futuritous

Tested with another config.

The return email came correctly, but this time it went to spam!
I guess I need to stop testing this. LOL!

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Fayaz

LOL, yeah, that's probably is not a good idea!
I only have a limited account with 100 ish emails with the Postmark account.

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Futuritous

Oops!

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Futuritous

Cool!

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Robin IT

Nicely done my friend!
Salute!

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Fayaz

Thanks mate!

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Fayaz

My message to Postmark team:

I think if you activate inbound email feature in your $15 package, you'll gain many more customers, because of how easy it is to use AI infrastructure like Agent.ai without paying a lot of money. Many of them will not be interested in $60+/mo price point.