This article examines the crisis in contemporary management, which involves attempts to tame nonlinear artificial intelligence with an outdated "spreadsheet mentality." Drawing on Scott M. Shemwell's concepts, the author argues that organizations must abandon reductionist approaches in favor of complex systems theory and high-reliability management. A key tool in this transformation is the RBC (Relationships, Behaviors, Conditions) model, which allows for a deeper analysis of the interactions between technology and the human factor. The text emphasizes the importance of standards such as ISO/IEC 42001:2023 and the AI Act in building secure digital ecosystems. AI is not merely a tool for automation, but a test of institutional maturity, requiring decision-makers to be vigilant and understand nonlinear feedback loops.
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