ERP integration in ports and terminals often sounds straightforward on paper, but in reality it’s one of the toughest challenges teams face. Between legacy TOS platforms, custom-built systems, spreadsheets, and real-time operational demands, “just integrate it” rarely works.
What does work is starting with clear boundaries. Successful integrations usually focus on a few high-impact use cases first, like financial postings from TOS to ERP, asset and maintenance data sync, or procurement tied directly to operational demand. Trying to integrate everything at once often creates more complexity than value.
Another key factor is data ownership. Ports that define which system is the source of truth for finance, assets, operations, and reporting tend to avoid data conflicts later. ERP should handle structured enterprise data, while terminal systems remain optimized for real-time operations. The integration layer should translate, not duplicate logic.
Event-driven integration also proves more reliable than heavy batch jobs. Real-time or near-real-time updates using APIs or message queues help avoid delays, manual reconciliation, and operational blind spots during peak terminal activity.
Finally, the human side matters. Integrations succeed when IT, operations, and finance teams are aligned on workflows, exceptions, and change management. Technology enables integration, but collaboration sustains it.
Curious to hear from the Dev.to community:
What integration patterns have worked for you in complex operational environments? And where have ERP–operations integrations broken down?
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