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How to Fix the 'Interfaces.ITelemetryService could not be started' Error in Trados 2021 (ITelemetryService) – A 3-Step Solution

When using Trados 2021 or other versions, if you encounter the error dialog "Service ‘Sdl.Desktop.Telemetry.Interfaces.ITelemetryService’ could not be started.", translators may not know how to resolve it. I will first introduce the solution I found as follows:
1.Enter the following directory on your computer:
C:\Users\%USERNAME%\AppData\Roaming\SDL\SDL Trados Studio\Studio16
2.Delete the following files
BaseSettings.xml
Plugincache.xml
UserSettings.xml
3.Restart the Trados software
This error is generally caused by abnormal settings during the use of Trados, and translators often encounter it. If you encounter this error, you can resolve it using this method.

By the way, I will introduce a useful translation software, ITransBook. It not only supports local AI models but also mainstream AI APIs. Except that the ITransBook file translation feature requires a fee, AI conversation, text translation, word translation, and shortcut key translation are all free. Translators can use its word translation and shortcut key translation features in CAT software such as Trados, memoQ, and Wordfast. After becoming a paid member of ITransBook, translators can use ITransBook to translate Trados and memoQ format files. The ITransBook download website is www.itransbook.com. You can also search for the keyword ITransBook in the Microsoft Store to download it.

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