Why do we need itinerary management?
If you are reading this article you either already know that you need an itinerary planner for your app (then you might as well skip this part) or you’re curious whether this feature can be implemented to your app. For the latter, the answer is probably ‘yes, it can’ and that’s why.
It’s very convenient to have all your reservations stored in one place. It works perfectly well with organized groups or individual travelers, business trips or holidays. When you have an itinerary planner, less work is done manually by the travel agents. And as a result the risk of losing important data or making a mistake is very low. End-users are happy to have all the information at hand whenever they need it, whether it’s a gate number or a hotel address.
How does it work?
If you want to add an itinerary planner to your app you can either build up your own technology from scratch or use the existing ones. In any case you will need an email parsing API to pull the data directly from emails thus relieving the users of doing this job themselves and making the process automatic.
Email parsing API will scan customers’ inboxes for travel emails, extract the necessary details and turn it into useable data. The API will need to recognize various email formats, support as many providers as possible and stay up to date with all the changes.
Where can I get it?
You can get email parsing API from AwardWallet. It extracts all the relevant data from the emails that were forwarded to the account, or it can scan users’ inbox for new and existing reservations. Thus, the customer gets alert notifications in case there are some changes in the itinerary. AwardWallet’s API supports thousands of email providers and can handle most email formats. Moreover, when the data in the email is insufficient, the API uses external sources (such as other APIs) to make the information as complete as possible so that the users’ travel experience is kept seamless.
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