T Service Management (ITSM) is the backbone of efficient IT operations. It's about delivering services that align with business goals, support users effectively, and ensure continual service improvement.
🛠️ ITSM covers:
Incident, problem, and change management
IT asset tracking
Knowledge management
SLA enforcement and service catalogs
When powered by modern platforms like ServiceNow or BMC, ITSM becomes a strategic advantage, not just a support function.
💡 Pair ITSM with AI-driven chatbots and self-service portals to reduce ticket volumes and boost user satisfaction.
Great IT service management is invisible—it just works.
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