When a TSS movement stalls, the root cause almost always sits in one of five places.
1. The commodity code is wrong or too shallow
Six digits where eight are required, or a code that doesn't match the description. Fix the master data, resubmit.
2. The at-risk position isn't defensible
No UKIMS, no evidence, or evidence that doesn't map to this shipment. Reclaim as at risk or delay until the paperwork holds.
3. Safety and security data has no owner
Ambiguity between trader and carrier is the classic failure. Assign ownership explicitly and audit it.
4. Movement reference vs vehicle mismatch
Trailer swap, different registration, missing container. Rebuild the reference against the actual vehicle before check-in, as covered in this TSS troubleshooting reference.
5. Reference built before customs entry
Impossible by design. If your system offers it, your system is lying to you.
If you'd like to see how iCustoms surfaces and resolves these failure modes automatically, watch a demo.
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