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Discussion on: Get self-organized using Inbox Zero

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kungtotte profile image
Thomas Landin

I'm a proponent of the head-first transition to Inbox Zero.

Simply take all of your email and archive it right away.

Then deal with any new mail using the rules described here. Don't waste your time unsubscribing from newsletters that aren't going out any more, old tickets aren't being updated so you're not getting updates from those, so why waste time on them?

Secondly I think most people are doing it wrong by treating their mail client as a task management system.

Email is for communication

Tasks, tickets, calendars and events, etc., are all separate things which often use email but don't make the mistake of thinking you should be actively managing those things through email.

When an email arrives that results in a new task item for you, then add a new task item in your task management software of choice.

Most mail clients support adding and changing calendar events directly so by all means go ahead and use those features, but your calendar is ultimately a separate beast.

Deferring email is a code smell of Inbox Zero.

If it's not actionable but you need the reference: archive it.

If it's actionable: add it to your task list then archive it.

If it's something you need to reply to then do it right away: then archive or delete it.

If you can't reply right away: leave it in your inbox until you reply.

Deferred emails are a sign you're abusing your email as a task list, and doing it just to keep your inbox at zero means you're really just cargo culting the concept.

It's about managing your communications and information, not about the magical number zero.

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dploeger profile image
Dennis Ploeger

I agree to some degree, but task management software just didn't work out for me. I simply forgot to look at them.
Besides the obvious problem, that I'm not adhering to the concept of e-mail, I actually don't see the point to use two applications when instead you can use one application, that you use all the time.