Still seems extremely high to me, but I guess it'll be industry and location dependant as well. I guess you could survey the customers as to whether they'd make the switch, maybe citing some killer feature you'd love to implement but can't because it relies on technology less than a decade old 😆
Yeah we produce Health & Safety systems which covers everyone - but it does include 30k+ contractors in the UK many of which will be small operations of plumbers, engineers etc. Our US/Canada business has a similar clientele but lower %.
My approach would be to talk about data security, maybe we'll get there...
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Still seems extremely high to me, but I guess it'll be industry and location dependant as well. I guess you could survey the customers as to whether they'd make the switch, maybe citing some killer feature you'd love to implement but can't because it relies on technology less than a decade old 😆
Yeah we produce Health & Safety systems which covers everyone - but it does include 30k+ contractors in the UK many of which will be small operations of plumbers, engineers etc. Our US/Canada business has a similar clientele but lower %.
My approach would be to talk about data security, maybe we'll get there...