The global customer relationship management market is expected to rise with an impressive CAGR and generate the highest revenue by 2026. Fortune Business Insights™ in its latest report published this information. The report is titled "Customer Relationship Management (CRM) Market Size, Share & COVID-19 Impact Analysis, By Component (Software, Services), By Deployment (On-Premises, Cloud), By Enterprise Size (Large Enterprises, SMEs), By Application (Marketing and Sales Automation, Customer Management, Lead Generation and Customer Retention, Customer Support), By Vertical (BFSI, Manufacturing, IT and Telecommunications, Retail and Consumer Goods,) and Regional Forecast, 2020–2027". The report discusses research objectives, research scope, methodology, timeline and challenges during the entire forecast period. It also offers an exclusive insight into various details such as revenues, market share, strategies, growth rate, product & their pricing by region/country for all major companies.
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The report provides a 360-degree overview of the market, listing various factors restricting, propelling, and obstructing the market in the forecast duration. The report also provides additional information such as interesting insights, key industry developments, detailed segmentation of the market, list of prominent players operating in the market, and other customer relationship management market trends. The report is available for sale on the company website.
List of companies profiled in the report Customer relationship management Market:
• Copper CRM, Inc. (San Francisco, California)
• Creatio (Boston, Massachusetts)
• Freshworks, Inc. (California, United States)
• HubSpot, Inc. (Massachusetts, United States)
• Infor, Inc. (New York, United States)
• Infusion Software, Inc. (Keap) (Arizona, United States)
• Insightly, Inc. (California, United States)
• Microsoft Corporation (Washington, United States)
• Oracle Corporation (California, United States)
• Pipedrive (New York, United States)
• com, Inc. (California, United States)
• SAP SE (Walldorf, Germany)
• SugarCRM (California, United States)
• com (London, United Kingdom)
• Zoho Corporation Pvt. Ltd. (Tamil Nadu, India)
Customer relationship management is a platform that helps organizations and businesses manage their relationships with the customers as well as other businesses. The increasing adoption of software as a service across numerous industry verticals will create several growth opportunities for the companies operating in the CRM market. The availability of open source as well as low cost cloud platforms will lead to a wider product adoption across the world. The presence of several large scale vendors will contribute to the growth of the market in the coming years. The increasing investments in development of advanced CRM and the efforts put in to integrate latest concepts such as artificial intelligence and IoT will emerge in favor of market growth. The ability of a customer relationship management to simplify business management and operations will bode well for the growth of the market in the coming years.
Regional Analysis for Customer Relationship Management Market:
• North America (the USA and Canada)
• Europe (UK, Germany, France, Italy, Spain, Scandinavia and Rest of Europe)
• Asia Pacific (Japan, China, India, Australia, Southeast Asia and Rest of Asia Pacific)
• Latin America (Brazil, Mexico and Rest of Latin America)
• Middle East & Africa (South Africa, GCC and Rest of the Middle East & Africa)
Major Table of Contents for Customer Relationship Management Market:
- Introduction
- Executive Summary
- Market Dynamics
- Key Customer Relationship Management Market Insights
- Global Market Analysis, Insights and Forecast, 2015-2026
- North America Market Analysis, Insights and Forecast, 2015-2026
- Europe Market Analysis, Insights and Forecast, 2015-2026
- Asia Pacific Market Analysis, Insights and Forecast, 2015-2026
- The Middle East and Africa Market Analysis, Insights and Forecast, 2015-2026
- Latin America Market Analysis, Insights and Forecast, 2015-2026
- Competitive Landscape
- Global Customer Relationship Management Market Revenue Share Analysis, By Key Players, 2020
- Company Profiles
- Conclusion
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