Managing Remote Access, Observability, and Billing in a Modern Security Platform

Managing Remote Access, Observability, and Billing in a Modern Security Platform

With increasing trends of distributed working, managing security infrastructure becomes much more complicated than just securing an office network. The modern workplace has employees connecting to it from various places, cloud workloads, remote servers, and internal applications. In addition to that, administrators need to keep control of their infrastructure and be aware of all the resources they use.

It is supposed that a modern security platform will simplify these administrative activities, rather than complicate them even further.
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Remote Access Needs to Be Controlled
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One of the areas which require attention of any organization dealing with distributed team is remote access. It is often the case when employees and administrators need to gain access to their internal systems, not making these systems directly available on the Internet.

There are many ways of implementing remote access besides traditional username and password. For example, access can be assessed based on identity, device, permissions, and other contexts, thus enabling only necessary access to the resource and minimizing network exposure.

For administrators interested in remote access in Zero Trust architecture, there is an additional remote access guide available in QuickZTNA project.

Visibility Gained Through Observability

Security controls are only helpful when the administrator knows what is going on within the environment. Without enough visibility, any anomalies, configuration issues, or access problems could be challenging to detect.

The observability process could allow the team to gather important security and infrastructure information from one centralized place. Logs, events, connection details, and other operational information could be valuable during problem solving and investigations of any anomalies.

Without having to make any assumptions, the administrator could get information about how the system is accessed and which area should be taken into consideration.

For further information on observability, see the QuickZTNA observability documentation.
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Billing and Resource Usage Transparency**

Another operational aspect that is often neglected with security solutions is billing and resource usage. The team must know the account structure and usage in case they add more users, devices, or capabilities.

Having transparency regarding the billing information will help the organization to budget, track usage, and decide when scaling the security infrastructure is necessary. It will also help the administrator to differentiate essential capabilities from unnecessary ones.
The QuickZTNA billing guide can help administrators understand the billing-related aspects of managing the platform.

Bringing Administration into the Mix

Remote access, observability, and billing may seem like different administrative activities, but they all share one key thing – visibility and control.

A growing company needs to know who accesses their resources, what is going on in their environment, and how the security infrastructure is used. Aligning those activities within a proper administrative process can help make security operations easier as the company grows.

Zero Trust security is not just about implementing more secure authentication or limited network access. Zero Trust is also about building an environment that allows admins to make the right decisions.

By aligning remote access, observability, and account management within controlled environments, companies can build their security environment in such a way that it will be easier to operate, while still allowing proper access controls for remote teams.