There is some really awesome guidance in this article for being a more empathetic communicator:
This advice is geared toward writing documentation, but can be applied in general too.
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There is some really awesome guidance in this article for being a more empathetic communicator:
How to remove condescending language from documentation
Carolyn Stransky for Meeshkan ・ Nov 22 '19 ・ 6 min read
This advice is geared toward writing documentation, but can be applied in general too.