Valve appears to have sent a free Steam Deck OLED case after a baby mishap, turning a tiny support ticket into a goodwill win.
Key takeaways
- How often does a support ticket about a vomit-ruined Steam Deck OLED case end with Valve shipping a free replacement instead of an invoice?
- That is the question after a Reddit user said Valve responded to a request to buy a replacement Steam Deck OLED carrying case by sending one out at no apparent cha...
- Did Valve really replace a Steam Deck OLED case ruined by a newborn?
- The known facts come from a Reddit post by u/AhappyGummyWormx, who shared a screenshot of an email exchange with Valve support. The user said their newborn had vom...
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Canonical source: https://mlxio.com/technology/valve-steam-deck-case-replacement
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