| Phase | Task ID | Task Name | Description (NAM version) | Start Date | End Date | Duration (Hrs) |
|---|---|---|---|---|---|---|
| Phase 1: IAM & Group Setup | 1.1 | Define the Pilot Group | Identify NAM users for the initial production pilot (consider onshore/offshore support + existing pilot users). | TBD | TBD | 1 |
| 1.2 | Create AD Groups | Submit requests to IAM/Directory Services to create NAM‑specific AD groups (e.g., SG‑COMET‑NAM‑Dev‑CitiDesktop and SG‑COMET‑NAM‑Support‑CitiDesktop). | TBD | TBD | 1.5 | |
| 1.3 | Create New Atom Groups | Define NAM‑specific user groups within the Atom deployment console (e.g., COMET‑NAM‑Pilot and COMET‑NAM‑Prov). | TBD | TBD | 1 | |
| 1.4 | Consult with EMEA Team | Reach out to the EMEA team (who just completed their pilot) for lessons learned, pitfalls, and best practices. | TBD | TBD | 2 | |
| Phase 2: Prod Config & Portal Setup | 2.1 | Create AppD Portal Configurations | Configure AppD portal profiles for NAM Prod and Pilot environments (Launch Info, atom stream, toggles). | TBD | TBD | 1 |
| 2.2 | Merge Atom Users into Prod/Pilot Groups | Consolidate and map all existing legacy Atom users in NAM into the newly created COMET‑NAM‑Pilot and COMET‑NAM‑Prov groups. | TBD | TBD | 2 | |
| 2.3 | Sync AD Groups with AppD Portal | Map the newly created NAM AD groups to their respective roles/permissions within the AppD portal. | TBD | TBD | 2 | |
| Phase 3: Pilot & Communication | 3.1 | Launch Pilot Phase | Enable Citi Desktop for the COMET‑NAM‑Pilot group to validate stability in Prod. | TBD | TBD | 2 |
| 3.2 | Send Retirement & Access Notices | Broadcast retirement notices to all COMET‑NAM Prod users with instructions to request Citi Desktop & EEMS access. | TBD | TBD | 2 | |
| Phase 4: Prod Rollout & Handover | 4.1 | Resolve Pilot Feedback | Address any bugs, config mismatches, or performance issues identified by the NAM Pilot group. | TBD | TBD | 2 |
| 4.2 | Phased Production Migration | Gradually enable Citi Desktop for batches of COMET‑NAM production users. | TBD | TBD | 2.5 | |
| 4.3 | Hypercare Support | Provide dedicated support via the new NAM Support AD group (e.g., SG‑COMET‑NAM‑Support‑CitiDesktop). | TBD | TBD | 2.5 | |
| 4.4 | Handover to Decommissioning Team | Compile migration sign‑off report and hand over to the team responsible for decommissioning legacy Atom in NAM. | TBD | TBD | 0.1 |
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