🇩🇴 I'm a Technical Program Manager and Content Strategist with an MSc in UXD. I help developers become better content creators and DevRel teams build robust content programs.
For client work I rely on a combination of video calls, email, and project management tools. All my client work is tracked in Asana, so any project updates or new tasks are all tracked there for easy reference. I will also send the client a weekly update email via Asana; I have one weekly meeting, and any additional questions will go through email. I have a policy of not joining client Slack workspaces since they tend to be way too distracting and hard to manage and they set up the expectation of ASAP communication. It’s worked well for me thus far!
Never worked with Asana, tho I could imagine clients must love it cause they can track the project's timeline basically. I could also imagine what dealing with like 50 clients simultaneously in Slack would feel like in a daily basis 😃😃
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Hi Madza,
For client work I rely on a combination of video calls, email, and project management tools. All my client work is tracked in Asana, so any project updates or new tasks are all tracked there for easy reference. I will also send the client a weekly update email via Asana; I have one weekly meeting, and any additional questions will go through email. I have a policy of not joining client Slack workspaces since they tend to be way too distracting and hard to manage and they set up the expectation of ASAP communication. It’s worked well for me thus far!
Never worked with Asana, tho I could imagine clients must love it cause they can track the project's timeline basically. I could also imagine what dealing with like 50 clients simultaneously in Slack would feel like in a daily basis 😃😃