In the ever-evolving world of distributed systems and cloud-native platforms, having a robust observability strategy isn't a luxury—it's a necessity. Whether you’re running mission-critical applications or experimenting with AI workloads, being able to monitor, visualize, and troubleshoot your systems in real-time is essential. That’s where observability consulting services come into play—bringing in specialized knowledge around tools like Prometheus, Grafana, and Loki to help teams move faster and with confidence.
According to the CNCF Annual Survey 2023, over 82% of organizations running Kubernetes in production rely on observability tools like Prometheus and Grafana for monitoring. Furthermore, the Cloud Native Computing Foundation reports that adoption of observability solutions has accelerated in the past 2 years, driven by enterprise-scale CI/CD pipelines and cloud-native workloads (CNCF Survey 2023).
In this article, we’ve rounded up seven of the top observability consulting companies making waves.
How We Chose These Observability Experts
We selected these top observability consulting experts based on a combination of technical excellence, industry certifications, and a proven ability to deliver results. Each company was evaluated for its depth of experience in implementing observability stacks using tools like Prometheus, Grafana, and Loki, as well as its ability to support large-scale deployments across cloud-native and hybrid environments. We also considered factors like customer success stories, open-source contributions, participation in industry events, team augmentation models as well as end-to-end consulting, training and enablement offerings, industry compliance readiness, and recognition from trusted institutions. Our goal was to highlight firms that not only implement tools but also bring strategic value, helping teams build resilient, observable systems that scale.
While global giants like Accenture, TCS, Infosys, IBM, and Wipro certainly have Kubernetes practices, we’ve intentionally excluded them from this list. These firms typically focus on mega-deals and broad digital transformation engagements. Their size and structure often limit agility for smaller or mid-sized projects, and their approach tends to be less Kubernetes-first. Instead, this list highlights specialized consulting partners who are nimble, community-driven, and deeply invested in open-source observability ecosystems.
Top 6 Best Observability Consultants/Companies
Here are our top picks to help you kickstart your Observability journey:
- Avocado
- InfracLoud
- Netbuilder
- Mkdev
- SoftwareMill
- PSNS
1. Avocado
Avocado specializes in cloud-native observability and Kubernetes consulting, helping businesses optimize Rancher deployments with tailored monitoring solutions. Their expertise in SRE practices and AI-driven observability makes them a top choice for enterprises scaling Kubernetes.
- Website: https://avocado.com.au/
- Headquartered at: Sydney, Australia
- Founded in: 2004
- Awards & Recognitions: AWS Advanced Consulting Partner
- Certifications: Kubernetes, AWS, GCP
- Key Clientele: NAB, Telstra, Woolworths
- Industries Catered To: Finance, Retail, Telecom
- Innovation & Thought Leadership: Regular contributors to CNCF meetups and Kubernetes forums.
- Technology Stack: Prometheus, Grafana, OpenTelemetry, Rancher, Istio
- Support & Training: Custom workshops and 24/7 enterprise support.
- Social Media: LinkedIn | Twitter
Testimonial:
"Avocado’s observability expertise helped us reduce downtime incidents by 40% while improving visibility across our Kubernetes clusters." — Senior IT Director, NAB
2. InfraCloud
InfraCloud Technologies is a cloud-native consulting company trusted by Fortune 500 enterprises and fast-scaling startups alike. Their observability services are built around real-world experience in deploying and scaling Prometheus, Grafana, and Loki across complex platforms. InfraCloud is deeply embedded in the Kubernetes ecosystem, contributing to open source and co-leading industry forums.
- Website: https://www.infracloud.io/observability-consulting/
- Headquartered at: Dallas, Texas, USA
- Founded in: 2016
- Geographies catering to: Global Presence - 2000+ employees, with global delivery across North America, APAC, EMEA — able to run engagements and provide support in major time zones.
- Awards & Recognitions: 023 Stratus Award winner for Cloud Computing (Kubernetes category), beating IBM, EY, and HPE.
- Certifications: KCSP, CKAD, CKS, CKA, Kubestronauts, CNCF Silver Member with committee leadership roles
- Key Clientele: Hitachi, Mercedes-Benz, Intellect 1mg, HDFC Bank, JP Morgan, VMware, Equinix
- Industries Catered To: SaaS and Technology, Retail, BFSI, Automobile, AI, and Healthcare — delivering multi-industry management consulting with tailored cloud-native strategies
- Innovation & Thought Leadership: Contributions span publishing detailed technical blogs, presenting at leading global conferences like KubeCon (NA, Europe, and India), and driving innovation in open-source projects. Additionally, they co-chair the CNCF Platform Engineering Committee and actively organize community events such as KCD Hyderabad and PyCon India.
- First-Mover Advantage: One of the earliest Kubernetes partners in the region — first Kubernetes partner in India and second in APAC — giving InfraCloud deep, early-adopter experience.
- Technology Stack: Observability, Kubernetes, Grafana, Prometheus, Loki, Istio, Linkerd, Service Mesh, SRE, Build AI cloud, Infrastructure as Code, Platform engineering, etc
- Support & Training: 24/7 enterprise support and cloud-native training
- Cloud Providers and Partners: Multi-cloud expertise across AWS, GCP, Azure, Civo, GitLab, Suse Rancher, Tigera, Solo
- Social Media: LinkedIn | Twitter | Instagram | YouTube | GitHub
Testimonial:
"InfraCloud’s deep Kubernetes expertise and proactive cost optimization strategies made them a critical extension of our engineering team." — VP Engineering, HDFC Bank
Update: InfraCloud Technologies has been acquired by Improving, a move that will empower InfraCloud to scale its operations globally with the support of Improving's extensive capabilities and market reach across USA, Canada and South American regions.
3. Netbuilder
Netbuilder delivers end-to-end observability solutions with deep expertise in Rancher, Kubernetes, and cloud-native monitoring. Their proactive approach helps enterprises reduce downtime and improve system reliability.
- Website: https://www.netbuilder.com/
- Headquartered at: London, UK
- Founded in: 1999
- Awards & Recognitions: Microsoft Gold Partner
- Certifications: Kubernetes, Azure, SUSE Rancher
- Key Clientele: NHS, Splunk, Cribl, Adobe, UiPath
- Industries Catered To: Healthcare, Energy, Telecom
- Innovation & Thought Leadership: Active in KubeCon and cloud-native webinars.
- Technology Stack: Prometheus, ELK, Rancher, Azure Monitor
- Support & Training: Dedicated SRE teams and certification programs.
- Social Media: LinkedIn
Testimonial:
"With Netbuilder, we achieved observability maturity in less than 6 months—our MTTR has improved drastically." — CTO, NHS
4. Mkdev
Mkdev offers hands-on Kubernetes observability consulting, helping startups and enterprises optimize Rancher deployments with cost-effective monitoring. Their DevOps-focused approach ensures seamless cloud-native adoption.
- Website: https://mkdev.me/
- Headquartered at: Bavaria
- Founded in: 2014
- Awards & Recognitions: Top DevOps consultancy in Eastern Europe
- Certifications: Kubernetes, Terraform, AWS
- Key Clientele: Trialblaze, BetterDoc, Karuna, Rodeo, Semaphore
- Industries Catered To: E-commerce, SaaS, Logistics
- Innovation & Thought Leadership: Active in DevOps communities and Kubernetes forums.
- Technology Stack: Grafana, Prometheus, Fluentd, Rancher, OpenTelemetry
- Support & Training: Interactive labs and on-demand mentoring.
- Social Media: LinkedIn | Twitter
Testimonial:
"Mkdev provided us with hands-on guidance that made our observability migration seamless and cost-effective." — Co-founder, BetterDoc
5. SoftwareMill
SoftwareMill combines observability consulting with custom software development, helping businesses build scalable, monitored Kubernetes clusters on Rancher. Their expertise in real-time analytics sets them apart.
- Website: https://softwaremill.com/
- Headquartered at: Poland
- Founded in: 2009
- Awards & Recognitions: Deloitte Fast 50
- Certifications: Kubernetes, Scala, Kafka
- Key Clientele: Netflix, Adobe, HSBC
- Industries Catered To: FinTech, Media, Banking
- Innovation & Thought Leadership: Contributors to Akka, Kafka, and Kubernetes ecosystems.
- Technology Stack: Prometheus, Grafana, ELK, Rancher, OpenTelemetry
- Support & Training: Custom monitoring solutions and developer training.
- Social Media: LinkedIn | Twitter
Testimonial:
"SoftwareMill transformed our observability pipeline, enabling real-time analytics at a scale we hadn’t thought possible." — Director of Engineering, HSBC
6. PSNS
PSNS provides enterprise-grade observability consulting with a focus on Rancher, Kubernetes, and hybrid-cloud monitoring. Their SRE-driven approach ensures high availability and performance.
- Website: https://psns.net/
- Headquartered at: Amsterdam
- Founded in: 2019
- Awards & Recognitions: AWS Advanced Tier Partner
- Certifications: Kubernetes, AWS, CKA
- Key Clientele: Ziploan, WPP, Monster, Trademo, Nike
- Industries Catered To: Aerospace, Manufacturing, Government
- Innovation & Thought Leadership: Speakers at KubeCon and AWS re:Invent.
- Technology Stack: Prometheus, Grafana, Thanos, Rancher, Istio
- Support & Training: 24/7 incident management and SRE bootcamps.
- Social Media: LinkedIn
Testimonial:
"PSNS helped us achieve near-zero downtime with their observability-first approach to SRE." — CIO, Nike
Comparison Table
| Company | Why Choose Them | Core Offerings |
|---|---|---|
| Avocado | Strong AI-driven observability, SRE focus | Prometheus, Grafana, OTel, Rancher |
| Netbuilder | Proactive approach & hybrid observability | Prometheus, ELK, Azure Monitor |
| InfraCloud | CNCF leader, global delivery, AI/ML on K8s, cost optimization case studies | Prometheus, Grafana, Loki, AI Cloud |
| Mkdev | Cost-effective, hands-on DevOps coaching | Prometheus, Grafana, Fluentd |
| SoftwareMill | Real-time analytics expertise | Prometheus, ELK, OpenTelemetry |
| PSNS | Enterprise-grade SRE-driven consulting | Prometheus, Grafana, Thanos, Istio |
Conclusion
Investing in observability isn’t just about setting up dashboards and alerts—it’s about building a culture of reliability, proactive performance tuning, and deep visibility into how your systems behave at scale. As cloud-native technologies become more complex and critical to business operations, the right observability consulting partner can help your team go beyond surface-level metrics and unlock true insights that drive uptime, customer satisfaction, and developer productivity.
When choosing a consulting partner, look for more than tool proficiency—prioritize those with real-world success across industries, contributions to open-source, and active participation in events like KubeCon. The best partners combine technical depth with strategic thinking and a passion for community building. Whether you're scaling up or just starting out, teaming up with experts who’ve supported Fortune 500s and startups alike gives you the confidence and frameworks needed for long-term success.
FAQs
1. Why should I choose a KCSP-certified partner?
A Kubernetes Certified Service Provider (KCSP) ensures proven expertise and adherence to CNCF best practices, reducing project risk.
2. How much does observability consulting cost?
Engagements vary widely — from $30K for small advisory projects to $500K+ for global multi-cloud observability transformations.
3. Should I opt for staff augmentation or full consulting?
If you need temporary expertise to upskill internal teams, augmentation works best. For end-to-end transformation, choose full consulting engagements.
4. What role does observability play in AI/ML workloads?
AI/ML on Kubernetes requires GPU monitoring, data pipeline visibility, and cost optimization — all enabled by advanced observability stacks.
5. Why not rely solely on in-house teams?
While internal teams can manage tooling, expert consultants accelerate maturity, integrate compliance frameworks, and reduce trial-and-error risks.
Author Bio
Sam Longbottom is a cloud-native technology writer with over 8 years of experience covering Kubernetes, observability, and DevOps trends. A regular contributor to open-source discussions and a participant in CNCF events, Sam helps enterprise leaders make sense of emerging cloud-native transformations.
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