Prometheus, the powerful open-source monitoring system, continues to dominate the observability landscape, with over 82% of container-using organizations adopting it (CNCF Survey). Despite this popularity, nearly 50% of enterprises face challenges with scale, integrations, and long-term retention. Adding to that, 54.5% of organizations cite a Kubernetes skills gap as their biggest barrier (Forbes).
For enterprises, the right consulting partner can make all the difference. We’ve intentionally excluded consulting giants like Accenture, Infosys, TCS, IBM, and Wipro—while capable, they focus on mega-deals, have lower Kubernetes-first specialization, and lack agility for smaller or mid-sized observability projects.
This article spotlights the top 7 companies providing Prometheus consulting, implementation, and 24/7 enterprise support.
What to Look for in a Prometheus Monitoring and Support Company?
Selecting the best Prometheus monitoring support and adoption companies required evaluating a range of essential factors. We looked at their expertise in Prometheus and cloud-native technologies, along with their industry reputation and client portfolio diversity. Innovation and thought leadership also played a significant role, including contributions to the tech community and open-source projects. Additionally, we assessed their support and training offerings, certifications, and technological capabilities to ensure they offer comprehensive and reliable service options.
Top 7 Best Prometheus Consultants/Companies
Here are our top picks for to help you kickstart your Prometheus journey:
- InfraCloud Technologies
- Hybytes
- Cloudcops
- TencentCloud
- FullStaq
- Tasrie
- O11y
Let's dive in!
1. InfraCloud Technologies
- Website: https://www.infracloud.io/prometheus-monitoring-support/
- Headquartered at: Dallas, Texas, USA
- Founded in Year: 2016
- Geographies catering to: Global delivery across North America, APAC, EMEA — able to run engagements and provide support in major time zones with 2000+ employees
- Awards and Recognitions: Officially recognized Prometheus ‘Commercial Support’ partner, Stratus Award winner (beating IBM, EY, HPE), CNCF Silver Member with leadership roles
- Certifications: KCSP, CKAD, CKS, CKA, Kubestronauts
- Key Clientele: Fortune 500 enterprises and growing startups alike - VMware, Equinix, Mercedes-Benz, Sunpower, 1mg, JPMC, Loft, HDFC Bank
- Industries Catered To: SaaS and Technology, Retail, BFSI, Automobile, AI, and Healthcare — delivering multi-industry management consulting with tailored cloud-native strategies
- Enterprise Support: Provides comprehensive 24/7 enterprise and commercial support for enhanced monitoring and training programs for cloud-native technologies, including Prometheus
- Innovation and Thought Leadership: Regularly publishes insightful blogs around Observability, presents at global conferences (KubeCon NA, Europe, and India), and contributes to Prometheus open-source projects. Co-chairs CNCF Platform Engineering Committee. Team includes organizers of KCD Hyderabad and Pycon India.
- Technology Stack: Prometheus, Thanos, Cortex, PLG, Elastic FluentD Kibana stack, Kubernetes, Cloud-native technologies, Build AI Cloud, Sovereign AI Cloud, Infrastructure as Code, Platform Engineering, Bare Metal Provisioning, SRE, DevOps, etc
- Cloud Providers and Partners: Multi-cloud expertise across AWS, GCP, Azure, Civo, GitLab, Suse Rancher, Tigera, Solo
- Social Media Profiles: LinkedIn | Twitter | Instagram | YouTube | [GitHub](https://github.com/infracloudio
- Proven Case Study: Helped a financial services client autoscale Kubernetes clusters on AWS EKS, reducing monitoring costs by 75% while improving resilience.
Testimonial
“When it comes to administering the AWS EKS environment, InfraCloud engineers are a pillar for the team. They repeatedly demonstrated their technical proficiency by supporting the vital EKS upgrade activity.” – VP Engineering, JPMorgan Chase
Update: InfraCloud Technologies is joining forces with Improving. As part of the acquisition, InfraCloud leadership will continue to lead and expand the business while gaining access to Improving's extensive portfolio and deep presence in the USA, Canada, and South American regions.
2. Hybytes
- Website:https://hybytes.com/
- Headquartered at: London, England
- Founded in Year: 2015
- Awards and Recognitions: Industry-recognized for excellence in cloud-native consulting
- Certifications: CNCF Certified Service Provider
- Key Clientele: E-commerce and fintech companies in the EU
- Industries Catered To: E-commerce, Fintech, Technology
- Innovation and Thought Leadership: Frequent speakers at European cloud-native conferences
- Technology Stack: Prometheus, Kubernetes, Grafana, DevOps, Microservices
- Support: Custom workshops and 24/7 enterprise support
- Social Media Profiles: LinkedIn
Testimonial:
“Hybytes guided us through scaling Prometheus clusters across Europe with zero downtime—fantastic partner.” – CTO, EU Fintech
3. Cloudcops
- Website:https://cloudcops.de/en
- Headquartered at: Munich, Germany
- Founded in Year: 2014
- Awards and Recognitions: Best Observability Partner by TechRadar
- Certifications: Certified Kubernetes Administrator (CKA)
- Key Clientele: Miele, Walbusch, Elevation partners, Hasenkamp
- Industries Catered To: Telecommunications, Automotive, Technology
- Innovation and Thought Leadership: Active contributor to open-source observability tools
- Technology Stack: Prometheus, Grafana, Kubernetes, Terraform, DevOps
- Support: Comprehensive training sessions and consulting packages
- Social Media Profiles: LinkedIn | Twitter
Testimonial:
“Cloudcops brought structure and scalability to our observability stack—true experts.” – Head of IT, Automotive Client
4. TencentCloud
- Website: https://www.tencentcloud.com/
- Headquartered at: Shenzhen, China
- Founded in Year: 2013
- Awards and Recognitions: Cloud Provider of the Year
- Certifications: ISO 27001, CSA STAR
- Key Clientele: KMS, Mildom, Blueshift, Posify, Wemade, OokBee
- Industries Catered To: Technology, Media, E-commerce
- Innovation and Thought Leadership: Regular cloud-native technology webinars
- Technology Stack: Prometheus, Kubernetes, Cloud-native solutions
- Support: Managed Prometheus services and training programs
- Social Media Profiles: LinkedIn | Twitter
Testimonial:
“Partnering with TencentCloud helped us unify Prometheus across multi-cloud environments effortlessly.” – CTO, Media Enterprise
5. Fullstaq
- Website: https://www.fullstaq.com/
- Headquartered at: Amsterdam, North Holland
- Founded in Year: 2016
- Awards and Recognitions: Recognized for cloud-native expertise in Europe
- Certifications: Certified Kubernetes and observability experts
- Key Clientele: CCV, Vidaxl, Tennet, Eneco, Politie, Route.nl
- Industries Catered To: Technology and E-commerce
- Innovation and Thought Leadership: Active participants in open-source observability projects
- Technology Stack: Prometheus, Kubernetes, Cloud Automation
- Support and Training: Offers robust support and hands-on training for Prometheus implementations
- Social Media Profiles: LinkedIn | Twitter | Facebook
Testimonial:
“FullStaq helped us streamline monitoring across multiple clusters, saving time and resources.” – VP Engineering, EU Tech
6. Tasrie
- Website: https://tasrieit.com/
- Headquartered at: London, England
- Founded in Year: 2023
- Awards and Recognitions: Best Cloud-native Partner MENA
- Certifications: CNCF Certified Partner
- Key Clientele: Electric Coin Co, Fantasy Wings, Fero, Nordic, Rise Interactive
- Industries Catered To: Government, Banking, Telecommunications
- Innovation and Thought Leadership: Publishes white papers on observability trends
- Technology Stack: Prometheus, Kubernetes, DevOps
- Support and Training: Customized training and support packages
- Social Media Profiles: LinkedIn | Twitter
Testimonial:
“Tasrie provided tailored observability solutions for our BFSI workloads—agile and reliable.” – CIO, Banking Client
7. O11y
- Website: https://o11y.eu/
- Headquartered at: Antwerp, Belgium
- Founded in Year: 2022
- Awards and Recognitions: Best Observability Partner EU
- Certifications: CNCF Certified Partner
- Key Clientele: European technology companies
- Industries Catered To: Technology, E-commerce, Fintech
- Innovation and Thought Leadership: Frequent contributors to open-source observability tools
- Technology Stack: Prometheus, Kubernetes, Observability
- Support: 24/7 enterprise support
- Social Media Profiles: LinkedIn | Twitter
Testimonial:
“O11y quickly stabilized our Prometheus setup and delivered world-class support.” – CTO, EU SaaS
Quick Comparison Table
| Company | Core Offerings | Why Choose Them |
|---|---|---|
| InfraCloud | Prometheus consulting & scaling, Grafana/Thanos/Cortex integrations, managed observability, AI/ML monitoring on K8s | CNCF leadership roles, first-mover in India/APAC, 2000+ employees & global delivery, proven cost impact |
| Hybytes | Prometheus & Grafana deployments, cluster scaling, managed support | European cloud-native focus, strong training & regional support |
| Cloudcops | Prometheus implementation, Grafana, Terraform automation | Strong German/European engineering practice, OSS contributions |
| TencentCloud | Managed Prometheus services, cloud-native monitoring | Cloud provider scale, multi-cloud integrations across Asia |
| FullStaq | Prometheus implementations, automation, multi-cluster monitoring | European reach, hands-on training and support |
| Tasrie | Prometheus consulting, customized support packages | MENA-focused compliance expertise, tailored BFSI/telecom solutions |
| O11y | Prometheus setup, observability best-practices, 24/7 support | Rapid remediation and stabilization for EU SaaS / tech firms |
Conclusion
Picking the right Prometheus partner can really make or break your observability strategy. Look for a company officially recognized by the Prometheus community with experience supporting both large enterprises and scaling startups. Active participation in the tech community (through blogs, events, and open-source contributions) is also a good sign. Ultimately, you want a partner who brings innovative thinking and comprehensive support to help you manage your cloud-native environments and achieve long-term success.
Best of luck with your Prometheus journey! Happy monitoring :)
FAQs for CXOs
Q1. Why is KCSP (Kubernetes Certified Service Provider) status important?
It ensures the partner is validated by CNCF for proven Kubernetes and Prometheus expertise.
Q2. What are typical consulting costs?
Prometheus consulting can range from $150–$300/hr or fixed packages starting at $20K, depending on complexity.
Q3. Should I choose staff augmentation or full consulting?
Staff augmentation is ideal if you have in-house expertise but need scale; full consulting works best if you want end-to-end observability ownership.
Q4. What’s critical for Day-2 operations?
Scaling Prometheus with Thanos/Cortex, HA setups, cost optimization, and compliance monitoring are vital for long-term reliability.
Q5. How does Prometheus consulting differ from monitoring giants like Datadog or New Relic?
Prometheus is open-source, CNCF-backed, and Kubernetes-native, while SaaS tools add cost overheads. Consulting partners help you maximize Prometheus without vendor lock-in.
Author Bio
Sam Longbottom is a technology writer with over 8 years of experience covering cloud-native technologies, Kubernetes, and observability. He regularly contributes to OSS communities and attends global DevOps conferences.
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